Effective Date: May 2024

1. Introduction
PretoriaFM ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with us via WhatsApp, Facebook Messenger, and SMS through our mobile application (the "App"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the App.

2. Information We Collect
Messages and Communication Data: We collect the content of messages you send to our WhatsApp number, Facebook Messenger, or via SMS, including any attachments.
Contact Information: Information such as your phone number, name, and any other details you provide through these communication channels.

3. How We Use Your Information
We use the information we collect in the following ways:
To Provide and Manage Services: Ensuring that messages and requests sent via WhatsApp, Facebook Messenger, and SMS are received and addressed appropriately.
Communication: To respond to your messages and inquiries.
Improvement and Development: To improve our services based on the feedback and interaction data we receive.

4. Sharing Your Information
We may share your information with third parties in the following situations:
With Your Consent: When you have given us explicit permission to share your information.
Service Providers: With trusted third-party service providers who perform services on our behalf and adhere to our data protection standards.
Legal Obligations: To comply with applicable laws, regulations, and legal processes.

5. Employee Restrictions
Employees of Pretoria FM are allowed to view the information received from individuals who send messages through the app. However, they are strictly prohibited from using, sharing, or selling any of this information. This includes, but is not limited to, personal data, communication content, and contact information. Any breach of this policy will result in disciplinary action, up to and including termination of employment, and may also result in legal action.

6. Your Data Protection Rights
You have the following rights concerning your data:
Access and Update: The right to access and update the information we have on you.
Deletion: The right to request the deletion of your information.
Restriction and Objection: The right to restrict or object to the processing of your data.
Withdrawal of Consent: The right to withdraw your consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

7. Data Security
We implement industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. This includes encryption, access controls, and secure server environments.

8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date. We encourage you to review this Privacy Policy periodically for any updates or changes.

9. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at tegnies@pretoriafm.co.za.